FREE INSTANT ONLINE VALUATION

Information for Sellers

In a super busy property market, we know that prospective buyers respond best to innovative, attractive and engaging marketing.

After all, there are thousands of properties available. Utilising a mix of online, offline and social media platforms, research tells us we have just three seconds to impress with a photo online. We can’t afford to use anything less than the best professional property pictures.

The Hyper Local and Hybrid Mix. One Centralised Hub, Seven Hyper Local Offices.

Our service is centred around you and how we can help. We are independently owned for maximum transparency and flexibility, whilst being tested, recommended and reviewed.

We believe in people and ensuring we have the very best people looking after you and your home. You have probably heard the expression ‘you aren’t just a number’, we take this to a whole new level. When you call, we know who you are. We offer a highly personalised service where your move will always be overseen by a senior team member.

You need an agent who never misses an opportunity and our unique call tracking and logging system ensures we return every call. Being open 7 days a week, our teams are always on hand when you need them. Our 5 star reviews on Google and Social Media demonstrates our absolute commitment to service.

Find your local office
Request a free, no obligation property valuation to start your sales journey with us today

Our Launch Process

Selling your largest asset needs careful planning, and an agent who has a true understanding of what needs to be done to achieve your goals – but where do you begin?

We know how stressful the buying and selling process can be, and it is important you understand what is happening every step of the way.

After your valuation, and your decision to instruct us, we will agree the pricing and plan the marketing strategy to launch your home.

We will make sure your property looks at its absolute best everywhere your potential buyers will see it, whether it’s your brochure, on our website, or being promoted on social media.

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First impressions count, let’s take time to plan the launch of your home!

1.
Pre-market outbound calls

Our team will speak to potential buyers to let them know your home is about to be launched

2.
Immersive Virtual Tour

Our inhouse marketing team will prepare and check the Virtual Tour of your home.

3.
Edit photos

From enhanced blue skies to removing clutter

4.
Draw floorplan

A measurement specific floorplan will be provided

5.
Prepare draft details

These will be sent to you for approval before we go live.

6.
Order EPC (Energy Performance Certificate)

You will be contacted by one of our third party suppliers

7.
Update our office window displays and screens

Your property will feature in each of our relevant offices

8.
For sale board

Our external contractor will erect your board within three days

9.
Pro-Active outbound calls

Securing early viewings from our extensive mailing list of qualified buyers

10.
Launch of website portals

Once you have approved your details we will launch your home on our website, Rightmove, Zoopla, Prime Location and On The Market.

11.
Marketing on social media

Helping to reach more potential buyers we rotate all of our properties through Facebook and X (Twitter).

Things you’ll need to do along the way

STREET App & Login

You will have access to your own online property file to keep track of all your property updates including upcoming viewings and new offers.

PIQ (Property information questionnaire)

Our system will send you access to the STREET app where you can complete basic questions about your home. These questions keep our team informed, but also ensure buyers have the right information before viewing.

Draft Brochure

We will email you a draft brochure to approve. You can make any amendments within the STREET app, which will will organise and re-draft for you.

Money Laundering Checks (AML)

From your STREET app you can complete your ID verification. Our admin team can assist with this process which we are legally obligated to complete.

Drop a key to your local branch

You can find your local branch on our offices page.

Our Sales Process

We know how stressful the buying and selling process can be, and it is important you understand what is happening every step of the way.

Whilst your solicitor will handle all of the legal side of the process, we have a dedicated sales progression team who will keep in regular contact, and progress your transaction through to exchange and completion.

Our team of Sales Progressors work together, liaising with the entire chain, dealing with any problems which may arise, and ultimately ensuring everything moves forward as quickly as possible.

Our sales progression team are available Monday – Friday from 08:30 – 17:30.
Call your local office and press option 4 to speak with them directly.

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It’s always worth considering the following to expedite the sales process.

Choosing your solicitor

After you have had an offer accepted, it is important to instruct a solicitor as soon as possible to start the legal side of the sales process. We have a panel of recommended solicitors who we work with each and every day to help reduce stress and unnecessary communications.

Finances

To avoid any delays further down the line, you should ensure all your finances are in place. This means submitting any mortgage applications and ensuring any deposit funds are available.

Survey

If you would like to have a survey, it is best to get this booked in as early as possible. There are a few different types of surveys available, so it is a good idea to research these or speak with a surveyor. Given our experience, we have a number of highly regarded surveyors we would recommend.

Removals

If you plan to use a removal company, it is advisable to get some quotes early on so you have them lined up for when you have a completion date. There are a number of large and small companies based in Norfolk and Suffolk to choose from.

On average a sale takes around 12 weeks to reach the point of exchange and completion. Whilst each sale or purchase is slightly different, the legal process includes these key stages:

1.
Instruct

After choosing a conveyancer to use, you will be sent a client care pack with forms to complete and return. This includes your fixtures and fittings form if you are selling.

2.
Contract Pack

The draft contract is prepared by the sellers conveyancer and is sent to the buyers conveyancer.

3.
Searches

The buyers conveyancer may apply for searches which include:

  • A local authority search – providing more information about the property and surrounding areas.
  • An environmental search – identifying whether the previous land use of the property creates a potential environmental risk
  • A drainage search – providing information regarding water and sewerage services

Once the search results are back, the buyers conveyancer may raise further enquiries relating to these results.

4.
Enquiries

The buyers conveyancer will review the contract pack and raise necessary enquiries with the sellers conveyancer.

5.
Mortgage Offer

If the buyer requires a mortgage, this will be sent directly to the conveyancer following a mortgage valuation (if applicable).

6.
Sign

When the buyers conveyancer is happy with all responses, a report and the contract will be sent to the buyer for signing. This contract will also be sent to the sellers. All parties will need to agree a date to move- if a mortgage is involved, seven days may be required between exchange and completion.

7.
Exchange of Contracts

At this point the deposit is paid and the contract and sale are legally binding.

8.
Completion

The day the funds are transferred and the keys are handed over to the buyer! Completion usually takes place around midday, but can vary depending on the length of your chain.

Top tips to help you along the way

1.

Before instructing a conveyancer, if you are buying, make sure they are on your mortgage companies approved lender panel (if appropriate). Mortgage Lenders require a conveyancer to act on their behalf as part of the process. Using two different companies will add delays.

2.

Return all paperwork to your conveyancer as quickly as possible to avoid any delays. You will be required to prove your identity and the source of your funds – if you are buying. This can be time consuming. Starting the process early and quickly is advantageous.

3.

If you are buying and require searches, ensure all search fees are paid to your conveyancer as soon as possible.

4.

Declutter in advance and start packing early. Don’t forget to label your boxes in case you need to find something!

5.

Confirm what you’re leaving or consider what there might be in your new house.

6.

Make a checklist of utilities to call and set up mail forwarding from your old address.

7.

On the day you move, pack an essentials box so you can unpack it first. You will also need to take meter readings to send to your energy supplier.